Investigating - Planned maintenance affecting some Member facing applications is starting on Friday, December 13th at 9:30 PM PT and is expected to conclude on Saturday, December 14th at 2:30 AM PT. The affected applications will be unavailable globally during the maintenance period.
Dec 13, 2024 - 22:00 PST
Account Login
Under Maintenance
90 days ago
100.0
% uptime
Today
Online Ordering
?
Under Maintenance
90 days ago
99.91
% uptime
Today
MyHerbalife
Under Maintenance
90 days ago
99.94
% uptime
Today
Online Application
?
Under Maintenance
90 days ago
99.86
% uptime
Today
Receipting
?
Under Maintenance
90 days ago
100.0
% uptime
Today
Point of Sale (POS)
?
Under Maintenance
90 days ago
100.0
% uptime
Today
BizWorks Reports
Under Maintenance
90 days ago
99.97
% uptime
Today
GoHerbalife
Under Maintenance
90 days ago
100.0
% uptime
Today
Sales/Call Center
Operational
90 days ago
99.98
% uptime
Today
HN MyClub
Under Maintenance
90 days ago
99.99
% uptime
Today
Online Training/HNGrow
?
Operational
90 days ago
100.0
% uptime
Today
Microsoft Outlook
?
Operational
90 days ago
100.0
% uptime
Today
GOC
Under Maintenance
90 days ago
99.99
% uptime
Today
Webfax
Operational
90 days ago
100.0
% uptime
Today
HN Rewards
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The MyHerbalife.com website will undergo some changes to improve efficiency., however website will be remain available. This maintenance will begin Saturday, December 14th at 10:00 AM PT and is expected to conclude on Saturday, December 14th at 10:00 PM PT. Posted on
Dec 12, 2024 - 20:22 PST
Completed -
The scheduled maintenance has been completed.
Dec 13, 00:45 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 00:00 PST
Scheduled -
Our systems will undergo maintenance on December 13, 2024 starting at 12:00 A.M. PT to December 13 at 12:45 A.M. PT. During which Online Ordering and Receipting functionality will be unavailable in US and Puerto Rico
Dec 9, 20:08 PST
Resolved -
This incident has been resolved.
Dec 9, 09:03 PST
Identified -
The HL MyClub and Engage Apps are operational now. Online ordering from MyHerbalife is working now too. However, there will be a delay in volume allocation.
Dec 9, 07:02 PST
Investigating -
We are currently investigating this issue.
Impacted Location: United States, Puerto Rico, Mexico, Chile, Peru, Colombia, Brazil, Korea
Dec 9, 05:44 PST